The hotel boasts an advantageous location between the airport and downtown, allowing easy access to all the city has to offer. Guests can enjoy beautiful facilities like swimming pools, jacuzzi, and playground area. the staff is also highly reviewed for their attentive and friendly service.

Some guests have reported minor issues such as noisy rooms and problems with the hot tubs.

We had a fantastic stay at this luxurious hotel. The staff were extremely attentive and went above and beyond to ensure our needs were met. We were particularly impressed with the two front desk attendants who were friendly and spoke English fluently. The room was comfortable and clean, providing us with a much-needed rest after a long day of exploring. The hotel itself is beautiful, surrounded by lush vegetation that gave it a tropical feel. The breakfast buffet was delicious, offering a wide variety of options including diet food, fruits, juices, and local specialties like Pao de quiejo. we highly recommend this hotel to families looking for a comfortable and enjoyable stay.

The hotel had two big and beautiful swimming pools surrounded by greenery. The breakfast was complete, with diet food, fruits, juices, and delicious local bread. The room was clean and comfortable, and the staff was extremely friendly and helpful. It was also located pretty near everything, between the airport and the city center.

No negatives from this place.

The hotel is beautiful with two swimming pools, a lush tropical garden, and comfortable rooms. The breakfast is delicious, offering a variety of options including diet food, fruits, juices, and Pao de quiejo. The staff are attentive, friendly, and went above and beyond to ensure our satisfaction.

Nothing it was perfect.

The pool area and the bar were amazing! The pool was big enough to swim, and there was a separate area for kids. The bar had nice furniture and American-style decor. , the staff were super friendly and helpful.

The location was a bit out of the way from the city center and required a taxi or car to get there. the air conditioning in our room didn't work properly, which made it uncomfortable to sleep at night.

The hotel had great breakfast and offered a delicious welcome cocktail. the staff was friendly and helpful, and the cleanliness was outstanding. the hotel's location was convenient for exploring the city and accessing nearby attractions.

The hotel was not without its issues. the decor was somewhat outdated, and some of the amenities were not available due to the time of year.